www.tvtrip-accor.fr

Validation and release process

 

Videos made by TravelClick Video Solutions

1. VALIDATION

TVS will be in charge of the whole process of validation and distribution of your videos.

The video will be sent by TVS for validation to:

  • The hotel
  • To the Local Brand Contact / e-commerce Web Relay (regarding the geographical area)
  • To the Global Brand Marketing Contact

NB: The editing of the videos can take between 6 and 8 weeks.

 

2. RELEASE

The videos made by TVS and approved by AccorHotels will be uploaded on the AccorHotels webpages according to the rules set out by AccorHotels. The hotel will be informed regarding the deadline by email, right after the validation of the video.

NB: In a single shoot, two different sets of videos are produced by TVS (One branded video & mini videos).

 

Videos made by a local video agency

1. VALIDATION

To enter into the validation process:

  • The video needs to comply 100% with guidelines of every brand
  • The hotel must send TVS a waiver that grants property and distribution rights, including the consent form signed by the person appearing on the media.

Afterwards, the hotel needs to get the appropriate validation from AccorHotels:

EU + Australia + Brazil + North America

  • Local Brand Contact
  • Global Brand Marketing Contact:

LUB: Sana.ACHAOUI@accor.com
Mid scale: Lisa.WEIL@accor.com
Economic: Dominique.MORVAN@accor.com

 

Asia + Middle-East + Africa

  • Global Brand Marketing Contact
  • E-commerce Web Relay:

Asia : Mary.KONSUNTACK@accor.com
Middle-East : Gaurav.VIJH@accor.comJamie.CHOOI@accor.com
Afrique : Hind.ELAMANI@accor.com
Amérique du nord: Sabine.KADYSS@accor.com

Antoine Dubois should be CC in all your emails sent to TVS 

 

2. VIDEO RELEASE

Once validated, the videos made by a local agency should be sent to the adress tvsproduction@travelclick.com. Please copy the Global Brand Marketing Contact in your email. Your video needs to respect the specifications of the format as follows:

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General

  • Format MPEG-4
  • 1080p
  • Codec H.264
  • Overall bit rate mode : Variable
  • Overall bit rate : autour de 25 Mbps
Vidéo

  • Format : AVC
  • Codec : Advanced Video Coding ou MainConcept H.264
  • Bit rate mode : Variable
  • Bit rate : autour de 25 Mbps
  • Maximum bit rate : autour de 35 Mbps
  • Width : 1920 pixels
  • Height : 1080 pixels
  • Frame rate : autour de 30 fps
Audio

  • Format AAC
  • Bit rate mode : Constant
  • Bit rate : 256 Kbps
  • Channels : 2 channels
  • Sampling rate : autour de 96 KHz

TVS will release your video on AccorHotels.com within 10-days of receiving the validated video file.

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Video modifications

 

In case of changes in your property, for example due to renovation works, some of your video content might need to be updated.
TVS is able to provide these video modifications (for example the removal of specific shots) and will automatically re-upload the new video versions on your websites.

For all modification requests for existing videos that are already online, please directly contact TVS by sending an e-mail to tvsproduction@travelclick.com with the following information :

  • Hotel Name
  • RID
  • Room Category Code if the request concerns a room video
  • Description of the modifications needed
  • Pages on which the video will need to be updated (AccorHotels.com/booking engine)

Depending on the required re-edits, extra editing fees might apply, based on the standard fee of 250€ per half-day of editing.

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Outdated videos and videos Deactivation

 

In case of outdated video content (for example following renovations or a rebranding), some of your video content might need to be removed entirely, and can be deactivated directly by TVS.

For all video deactivation requests, please directly contact TVS by sending an e-mail to tvsproduction@travelclick.com with the following information:

  • Hotel Name
  • RID
  • Room Category Code if the request concerns a room video
  • Pages on which the video will need to be removed (AccorHotels.com/booking engine)

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